Quality Assurance

Assuring the Quality of DPI Work

World Bank

DPI has a comprehensive Quality Assurance System that is applied to all DPI products.  It consists of a pool of quality assurance experts, explicit Quality Standards, and a rigorous quality review process. The links to the key elements of DPI’s Quality Assurance System are provided at the bottom of this page. 

The heart of DPI's Quality Assurance System is its pool of quality assurance experts, a group of knowledgeable senior professionals internationally recognized in their fields, who provide independent technical advice on the quality of DPI's work products at all stages of the process. DPI's pool of quality assurance experts includes senior experts on:

o Methodology

o Qualitative Methods

o Quantitative Methods

o Survey Design

All DPI products are reviewed by an expert in methodology. Some projects—such as those that rely heavily on surveys or on qualitative or quantitative analysis—are reviewed by an additional quality assurance professional with the relevant expertise.  

The QA team always includes a methodology expert as well as any additional expert selected. They are involved in a project from start to finish, beginning at the proposal stage and concluding with the final report, to ensure continuity and institutional memory. At each stage of the evaluation, the QA team reviews the written product to determine whether it meets DPI’s quality standards.  DPI also has access to a pool of editors when necessary.